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Are networks data processors?

As the GDPR approaches, several customer organisations have asked us if the Janet network will be offering a data processor contract. Presumably the idea is that the organisation that creates an IP packet is the data controller for the source IP address and that all the other networks that handle the packet on its journey […]

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IP Addresses, Privacy and the GDPR

It’s well-known that the General Data Protection Regulation says that IP addresses should be treated as personal data because they can be used to single out individuals for different treatment, even if not to actually identify them. In fact – as most organisations and network providers implement proxies, Network Address Translation (NAT) and other technologies […]

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Federated Authentication and the GDPR Principles

The General Data Protection Regulation’s Article 4(1) establishes six principles for any processing of personal data. It’s interesting to compare how federated authentication – where a student authenticates to their university/college, which then provides relevant assurances to the website they want to access – performs against those principles when compared with traditional direct logins to […]

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Helpdesks: how long to keep information?

I’ve had a number of questions recently about how long help desks should keep personal data about the queries they receive. The correct answer is “as long as you need, and no longer”. But I hope the following examples of why you might need to keep helpdesk tickets are more helpful than that bare statement: […]

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Free Text and Data Protection

Collections of free text – whether in database fields, documents or email archives – present a challenge both for operations and under data protection law. They may contain personal data but it’s hard to find: whether you’re trying to use it, to ensure compliance with the data protection principles, or to allow data subjects to […]

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GDPR Exports and Federated Authentication

Although the Article 29 Working Party seem to have had applications such as incident response in mind when drafting their guidance on exports, that guidance could also be helpful in the field of federated authentication. This technology allows an “identity provider” such as a university or college to assure a “service provider” such as a […]

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GDPR: sending incident reports overseas

When incident response teams (CSIRTs) detect an attack on their systems, they normally report details back to the network or organisation from which the attack comes. This can have two benefits for the reporter: in the short term, making the attack stop; in the longer term helping that organisation to improve the security of its […]

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Data Breaches: Be Prepared

The Article 29 Working Party’s guidance on Breach Notification suggests some things we should do before a security breach occurs. The GDPR expects data controllers, within 72 hours of becoming aware of any security breach, to determine whether there is a risk to individuals and, if so, to report to the national Data Protection Authority. […]

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Automated Processing for Network and Information Security

Article 22 of the GDPR contains a new, and oddly-worded, “right not to be subject to a decision based solely on automated processing”. This only applies to decisions that “produce[] legal effects … or similarly significantly affect[]” the individual. Last year, the Article 29 Working Party’s draft guidance on interpreting this Article noted that an […]

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Sensitive/Special Category Data and Learning Analytics

In thinking about the legal arrangements for Jisc’s learning analytics services we consciously postponed incorporating medical and other information that Article 9(1) of the General Data Protection Regulation (GDPR) classifies as Special Category Data (SCD): “personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing […]