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Thinking about automation

To help me think about automated systems in network and security management, I’ve put what seem to be the key points into a picture. In the middle is my automated network management or security robot: to the left are the systems the robot can observe and control, to the right its human partner and the […]

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Publications

Wellbeing Analytics Code – background paper

I’m delighted to announce that the Journal of Learning Analytics has published our paper on why and how we developed the Jisc Wellbeing Analytics Code of Practice. If you want to know the context that prompted our interest in data-supported wellbeing, or how we mined the GDPR for all possible safeguards, then have a look […]

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Articles

Getting a Feel for AI Terrain

Decisions whether or not to use Artificial Intelligence (AI) should involve considering several factors, including the institution’s objectives, purpose and culture, readiness, and issues relating to the particular application. Jisc’s Pathway Towards Responsible, Ethical AI is designed to help you with that detailed investigation and decision-making. But I wondered whether there might be a check […]

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Data Protection expectations on Vulnerability Management

Legal cases aren’t often a source for guidance on system management but, thanks to the cooperation of the victims of a ransomware attack, a recent Monetary Penalty Notice (MPN) from the Information Commissioner (ICO) is an exception. Vulnerability management was mentioned in previous MPNs (e.g. Carphone Warehouse, Cathay Pacific, and DSG), but they don’t go […]